Return Policy

Thank you for shopping with us! At KKrochet, we strive to provide you with high-quality products and excellent customer service. To ensure transparency and clarity, we have implemented an "All Sales Final" return policy. Please take note of the following details:

  1. Returns: We do not accept returns for any products once they have been purchased. All sales are considered final. Therefore, it's important to carefully review your purchase before completing the transaction.

  2. Exceptions: However, there are a few exceptional cases in which we will consider returns or exchanges:

    a. Defective or Damaged Products: If you receive a defective or damaged item, please contact our customer service team within [number of days] days of receiving your order. We will assess the issue and provide a suitable solution, which may include a replacement or refund.

    b. Incorrect Product: If you receive an incorrect item that differs from what you ordered, please notify us within [number of days] days. We will arrange for the correct product to be shipped to you or provide a refund.

  3. Proof of Purchase: For any exceptions mentioned above, a proof of purchase, such as an order confirmation or receipt, will be required.

  4. Non-returnable Items: Certain items are not eligible for returns under any circumstances, including but not limited to:

    • Perishable goods
    • Intimate or sanitary products
    • Customized or personalized items

  5. Refunds: If a refund is approved for an eligible return, it will be issued using the original payment method or as store credit, at our discretion.

  6. Shipping and Handling: Please note that shipping and handling charges are non-refundable, unless the return is due to an error on our part.

We understand that every transaction is important to our customers, and we are committed to providing accurate product descriptions and images to assist you in making informed purchase decisions. If you have any questions or concerns regarding our products or policies, please don't hesitate to contact our customer service team.

Thank you for choosing KKrochet. We appreciate your understanding of our "All Sales Final" return policy and look forward to serving you in the future!