Shipping Policy

Thank you for your interest in our handmade crochet items! We are dedicated to delivering your order in a timely manner while ensuring the highest quality. To provide you with transparency and clarity, we have established the following shipping policy:

  1. Processing Time: Once your order is placed and payment is confirmed, we require a processing time of 3-5 business days to prepare your handmade crochet item(s) for shipment. During this period, our skilled artisans will carefully craft your order with attention to detail.

  2. Shipping Method: We utilize reliable shipping carriers to ensure the safe and prompt delivery of your package. Our standard shipping method for all orders is USPS. This method offers tracking information so that you can easily monitor the progress of your shipment.

  3. Shipping Timeframe: After the processing period, you can expect your package to be shipped and delivered within 3 to 5 business days. Please note that these estimated timeframes are based on average delivery times and can vary depending on factors such as your location and any unforeseen circumstances that may impact shipping.

  4. Shipping Costs: The shipping costs for your order will be calculated at the checkout based on the weight, dimensions, and shipping destination of the package. We strive to provide accurate shipping rates and offer competitive pricing.

  5. International Shipping: We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

  6. Order Tracking: Once your package is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the shipping carrier's website or tracking portal.

  7. Shipping Address: Please ensure that you provide the correct and complete shipping address during the checkout process. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.

  8. Multiple Items: If your order includes multiple handmade crochet items, they may be shipped separately due to varying processing times or availability. In such cases, you will receive separate shipping confirmations and tracking numbers for each package.

We are committed to providing exceptional customer service and keeping you informed throughout the shipping process. If you have any questions or concerns regarding your order or its delivery, please don't hesitate to contact our customer service team. We will be happy to assist you.

Thank you for choosing our handmade crochet items. We appreciate your support, and we look forward to delivering a beautiful and meticulously crafted product to you within 5 to 7 business days!